Privacy Policy

📋 1. Information We Collect

When you interact with Meta Make Trip — whether through our website, over the phone, or in person — we may collect the following types of information:

• Personal identification details: Name, email address, phone number, postal address.
• Travel preferences: Destinations of interest, travel dates, budget ranges, special requirements (dietary, accessibility).
• Booking information: Flight details, hotel preferences, visa application data, passport information (when required for bookings).
• Technical data: IP address, browser type, device information, pages visited on our website.
• Communication records: Messages you send us via email, WhatsApp, or contact forms.

🔍 2. How We Use Your Information

Your information is used to provide and improve our travel services. Specifically, we use it to:

• Process and manage your travel bookings and inquiries.
• Send you relevant travel quotes, itinerary suggestions, and booking confirmations.
• Assist with visa applications and forex services when requested.
• Improve our website, services, and customer experience.
• Send you promotional offers, newsletters, or travel updates (only with your consent).
• Comply with legal obligations and prevent fraudulent activities.

🔒 3. Data Protection & Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• Encrypted data transmission (SSL/TLS) on our website.
• Restricted access to personal data — only authorized staff handle sensitive information.
• Regular security audits and updates to our systems.
• Secure storage of physical documents (passport copies, visa forms) with limited access.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will do our best to keep your data safe.

🍪 4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and settings.
• Analyze website traffic and user behavior to improve our services.
• Show relevant advertisements for travel deals and packages.

You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

🤝 5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with:

• Travel partners: Airlines, hotels, visa processing agencies, and insurance providers necessary to fulfill your booking.
• Service providers: Payment gateways, IT support, and analytics companies who help us operate our business.
• Legal authorities: When required by law, court order, or to protect our legal rights.

All third parties are contractually obligated to protect your information and use it solely for the purpose for which it was shared.

🌍 6. International Data Transfers

If you are booking international travel, we may need to share your personal information with companies in other countries (for example, hotels or tour operators abroad). These countries may have different data protection laws. By using our services, you consent to such transfers as necessary to complete your travel arrangements.

📄 7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you.
• Correction: Ask us to update or correct inaccurate data.
• Deletion: Request deletion of your personal data (subject to legal/contractual obligations).
• Opt-out: Unsubscribe from marketing communications at any time.
• Data portability: Request a copy of your data in a machine-readable format.

To exercise any of these rights, contact us at Info@metamaketrip.com or call +91 93545 69892.

👶 8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with their data, please contact us, and we will promptly delete such information.

⏱️ 9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (for example, for tax or accounting purposes). After that, we securely delete or anonymize your data.

📝 10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.